Moscow International Automobile Salon (MIAS) is one of the most popular international biennial exhibitions held in Crocus Expo in Moscow, Russia. MIAS is scheduled by the Organisation Internationale des Constructeurs d'Automobiles, which considers it to be the largest and the most impressive international auto show. This year MIAS (held on August 31 – September 9, 2012) has beaten all the records: the exhibit space was about 100 000 sq m, more than 100 companies participated in the show and the number of visitors exceeded 1 000 000. And what is more, a great number of surprising premiers was presented: 23 world, 21 European, 85 Russian and 34 concept cars. Almost each automobile brand launched a premier at their stand!

The 7th annual business conference Retail in Russia, organised by Vedomosti newspaper, took place in Moscow on December 15, 2011. The preliminary conclusions were drawn, the opportunities charted, and case studies discussed. Slowly but surely the Russian business begins to recognise the importance of quality and added value in customer acquisition and retention.