Add to favorite
Subscribe to our Newsletters Subscribe to our Newsletters Get Daily Updates RSS
russian visa

Russian Railways: How to Return Your Ticket if You are Sick
July 21, 2018 13:09


How to return the ticket if you are sick?

Russian Train Tickets Booking

If you get sick and cannot travel,  you have to return tickets only at the ticket office at your station (and nowhere else). If there is a  return ticket office at the train station, then you should go there.

It is necessary to submit

  • the document indicated in the order (original passport and birth certificate for children);
  • ticket on the form (if the ticket is without electronic registration) or the order number (if the ticket is registered online);
  • documents proving the fact of illness - a certificate from the hospital or a sick leave sheet.
  • Moreover, it will be required to fill out an application in the ticket office (the form will be issued by the cashier).

Book Tours to Russia

If you paid the ticket with a bank card, the money will be refunded to this card.  In case of illness, a certificate from the hospital is added to the list of documents that are required to be submitted at the ticket office of JSC Russian Railways. The certificate should be issued in the country you are leaving.

Please note: the money will be returned  only in case a certificate from the hospital or sick leave sheet was provided.

Book air tickets to Russia

If there was a misfortune, an accident and so on, and you do not have a certificate from the hospital, you can file a claim to the carrier within 6 months from the departure of the train. But all claims are considered individually and there are no guarantees for refund. Details on filing a claim please check with the carrier.

Book Transfer from Russian Airports Online

Find more about Russian Railways and travelling by train across Russia...

Author: Anna Dorozhkina

Tags: travel to Russia Russian Railways Tickets Russian Railways Russia travel tips  

Next Previous

You might also find interesting:

Some records of Trans-Siberian Railroad How to Use Public Transport in Yekaterinburg Pobeda Will Launch International Flights How to Get to Chelyabinsk Airport Soviet problems of modern Moscow hotels

Comment on our site

RSS   twitter   facebook   submit

Bookmark and Share

search on the map
Konstantin Altunin  International Asteroid Day  La Pushkin Theatre  Jesus Christ  Russian tourism  contemporary art  Darwin Museum  New Museums  Green Patrol  Exhibitions in Moscow  Installations  Moscow Kremlin   Russian education  Shalabolinsky Petroglyphs  Vadim Derbenyov  Electromobiles  Moscow Metro  Russian space exploration  Northern Ireland  Russian regions  Olympics 2012  Oleg Krotkov  Moscow places  Astrakhan  Russian political parties  Saint Petersburg  Ilya Mechnikov  Festivals in Moscow  Navalny  Mariinsky Theater  Baba Yaga  Alexander Porokhovschikov  St. Petersburg  the Urals region  Tourism Navigation  Rosnano  Moscow  Russian Literature  Tomsk Architecture  Arctic  travel to Russia  Russian Bears  Monuments  Intel ISEF  Russian Cinema  Mercedes-Benz Fashion Week Russia  Leonid Yarmolnik  Russian business  Russian history  Russian journalists 

Travel Blogs
Top Traveling Sites