Add to favorite
Subscribe to our Newsletters Subscribe to our Newsletters Get Daily Updates RSS
russian visa

Russian Railways: What to Do if your Ticket has Errors?
July 20, 2018 10:17


What to do if you train ticket contains errors?

If there are errors in personal data in your train ticket, there are three possible solutions:

1. If there is not more than one incorrect letter in the name and one incorrect number in the passport number in the ticket, you do not need to do anything.

You will be quietly admitted with this ticket to the train. Errors are allowed in the date of birth. But there is an exception, if an error affects the cost of the ticket, for example, it is paid as for a kid and after correction it should become for "adult".

2. If there are more mistakes (for example, you have mistaken the patronymic), then you will have to reissue the ticket. This can be done in two ways:
A) In advance, apply   to the ticket office of JSC Russian Railways personally with your passport and an order number or a boarding coupon. You will be given a new ticket. The cost of the service will be 223.7 rubles. Under the rules, the personal data can be changed only in the ticket issued by JSC "FPK", but there are cases when the ticket office corrected the data in the tickets of other carriers. Check it with the ticket office.
B) Contact staff in your train before departure. Your personal data will be changed at a special terminal in the staff car and a new ticket will be issued. In this case it will be necessary to pay a fee of 200 rubles to the conductor.

Book Transfer from Russian Airports Online

3. If there are so many mistakes that the passenger can not be identified, the ticket can only be returned online or at the ticket office. If there are more than two errors in the ticket, it is better to go to the ticket office, as the way to restore the ticket (reissue or refund) is mostly dependent on the particular cashier.

Find more about Russian Railways and travelling by train across Russia...


Author: Anna Dorozhkina

Tags: Russian Railways Russian Railways Tickets Russia travel tips travel to Russia buy Russian railways tickets 

Next Previous

You might also find interesting:

How to Get to the Moscow Spartak (the Arena Otkritiye) Stadium How to Use Public Transport in Kazan New Tour Services on Trans-Siberian Railroad Moscow Railway Terminals - Three Stations Square How to Get to Orenburg Airport

Comment on our site

RSS   twitter      submit

coronavirus  Theatre Award  Russian tourism  Alexander Pushkin  Moscow Skating Rinks  Nobel Prize  Burial Grounds  Russian Cinema  Russian people  Fairs in Moscow  Monuments of Architecture  Musicals in Moscow  Presidential Regiment  Leningrad Oblast  Exhibitions in Moscow  Andrey Makarevich  Russian science  New Year holidays  gold and currency reserves  Transaero  Krasnodar region  Russian Collectors' Forum  Russian social networks  Internet Festival of Young Readers  Bashneft  Russia  Russian singers  Manzherok  Russian economy  Russian business  Garik Sukachev  Online Events during Quarantine  Trams  St. Petersburg  Third Interchange Contour  federal military memorial  Moscow  international cooperation  incident  Moscow Multimedia Art Museum  Russian scientists  Vissarion Belinsky  human rights  Russian Monuments  Russian regions and cities  Stalker Film Festival  Zaryadye  Diana Vishnyova  Yakutsk  Mercedes-Benz Fashion Week Russia 

Travel Blogs
Top Traveling Sites