Add to favorite
 
123
Subscribe to our Newsletters Subscribe to our Newsletters Get Daily Updates RSS
russian visa


Russian Railways: What to Do if your Ticket has Errors?
July 20, 2018 10:17


(Source: http://www.fair.ru/foto/zaderzhkah)

What to do if you train ticket contains errors?

 
If there are errors in personal data in your train ticket, there are three possible solutions:

1. If there is not more than one incorrect letter in the name and one incorrect number in the passport number in the ticket, you do not need to do anything.
 

You will be quietly admitted with this ticket to the train. Errors are allowed in the date of birth. But there is an exception, if an error affects the cost of the ticket, for example, it is paid as for a kid and after correction it should become for "adult".

Book air tickets to Russia

2. If there are more mistakes (for example, you have mistaken the patronymic), then you will have to reissue the ticket. This can be done in two ways:
A) In advance, apply   to the ticket office of JSC Russian Railways personally with your passport and an order number or a boarding coupon. You will be given a new ticket. The cost of the service will be 223.7 rubles. Under the rules, the personal data can be changed only in the ticket issued by JSC "FPK", but there are cases when the ticket office corrected the data in the tickets of other carriers. Check it with the ticket office.
B) Contact staff in your train before departure. Your personal data will be changed at a special terminal in the staff car and a new ticket will be issued. In this case it will be necessary to pay a fee of 200 rubles to the conductor.

Book Transfer from Russian Airports Online

3. If there are so many mistakes that the passenger can not be identified, the ticket can only be returned online or at the ticket office. If there are more than two errors in the ticket, it is better to go to the ticket office, as the way to restore the ticket (reissue or refund) is mostly dependent on the particular cashier.

Find more about Russian Railways and travelling by train across Russia...
 

 




Author: Anna Dorozhkina

Tags: Russian Railways Russian Railways Tickets Russia travel tips travel to Russia buy Russian railways tickets 

Next Previous

You might also find interesting:

Moscow airports: Vnukovo Aeroflot Tickets To the Crimea How to Get to Samara Airport Trans-Siberian Railroad and the wars of 20th century Smoking in Domodedovo Airport









Comment on our site


RSS   twitter   facebook   submit

Bookmark and Share

search on the map
TAGS:
12Storeez  Gorky Park  Russian gambling zones  Golden Ring Show  Sergei Obraztsov  Nicholas II  Russian cinematography  Book Tickets for Ballet  Simon Ushakov  Musicals in Moscow  Moscow Metro  economic crisis  Russian Cinema  Boksitogorsk  oil spills  New Year  Russian models  Russian regions  Patrick Demarchelier  Sochi Olympics  Russian opera singers  Russian fashion designer  Exhibitions in Moscow  Weather Forecast  Lipetsk Region  Mercedes-Benz Fashion Week Russia  Edward Snowden  Nikolai Valuev  Malyuta Skuratov  ENEA  Russian regions and cities  Navalny  Russian tourism  Petroleum  travel to Russia  Moscow  Russian visa  Russia Travel Tips  public transport  Russian event  Russian Monuments  Russian social networks  Festivals in Moscow  Gennady Padalka  Modern Art in Traditional Museum  Russian economy  Anatoly Kuznetsov  St. Petersburg  Nagatinsk  Russian business 


Travel Blogs
Top Traveling Sites