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Russian Railways: How to Return a Ticket before the Departure
July 19, 2018 00:17



How to return a ticket before the departure of the train at the ticket office? To return the ticket to the ticket office a passenger should be the one who owns it.

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To return a ticket for another passenger is possible only with the power of attorney. You can return the ticket in any ticket office of the station. If there is a special return ticket office at the train station, it is better to go there.

You should have the following documents with you:
  • an identity document for which the ticket was issued (original passport and birth certificates for children);
  • ticket (if the ticket was bought at the ticket office), or a boarding coupon printed (or simply indicate the order number -   numbers at the beginning of SMS about the ticket purchase).

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If you pay with a card, then the money will be refunded to the card within 30 days.

If electronic registration is passed and less than 1 hour is left before the train leaves the first station, then the ticket can only be returned by a reclamation.

Find more about Russian Railways and travelling by train across Russia...

Author: Anna Dorozhkina

Tags: Russian Railways Russian Railways Tickets Russia travel tips travel to Russia buy Russian railways tickets 

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